Overview
Bulk SMS
Group SMS
Leads & Contact Book
Two way SMS
Autoresponder
Campaign/Scheduler
Buy Numbers
Black List (DND)

DOCUMENTATION

This manual will explain you how the platform is functioning so with help of this documentation you can learn easily how to use this platform.We have tried our best way to explain you with screen shot of each module with small description.

Bulk SMS

If you want to broadcast your messages all you need to do is select your recepients/groups/leads. You can also send large number of files at the same time. To do so kindly select any item below.

Upload File

Step 1: Select the Upload Type to Upload File
Step 2: Set the Account Type to Twilio
Step 3: Select your Phone Number
Step 4: Upload the file by clicking on Choose File
Step 5: Select the image.It’s Optional
Step 6: Select the Message Type. You can either set it to custom or select a template
Step 7: Finally, type the Message and press send. See It’s that easy

Group

Step 1: Select the Upload Type to Upload File
Step 2: Set the Account Type to Twilio
Step 3: Select your Phone Number
Step 4: Upload the file by clicking on Choose File
Step 5: Select the image.It’s Optional
Step 6: Select the Message Type. You can either set it to custom or select a template
Step 7: Finally, type the Message and press send. See It’s that easy

Contacts

Step 1: Select the Upload Type to Contacts
Step 2: Set the Account Type to Twilio
Step 3: Select your Phone Number
Step 4: Select your contact by clicking on Select Contact dropdown menu
Step 5: Select the image.It’s Optional
Step 6: Select the Message Type. You can either set it to custom or select a template
Step 7: Finally, type the Message and press send. See It’s that easy

Leads

Step 1: Select the Upload Type to Leads
Step 2: Set the Account Type to Twilio
Step 3: Select your Phone Number
Step 4: Select your Leads by clicking on leads
Step 5: Select the image .It’s Optional
Step 6: Select the Message Type. You can either set it to custom or select a template
Step 7: Finally, type the Message and press send. See It’s that easy

Group SMS

Groups panel is going to provide you with all the details one has about the subscribers. Also you can add new groups, delete old ones and edit each. To do so, kindly follow the below steps.

Adding New Group

Step 1: Click on the
Step 2: In the new emerged window, type in the name of the group and import it by choosing the file.
Step 3: Press the

Leads and Contact Book

Leads is a section in which you can include the details of the links that could come up with the clients in the future.In the above section you are provided with the following actions :

Step 1:Add New Lead
Step 2:Import Leads
Step 3:Load Spreadsheet Data
Step 4:Example Leads Data File
Step 5:Export Data Lead

Adding New Lead

Step 1: Click on the
Step 2: In the new emerged window, type in the details. Example:- Name,Email,Mobile Number etc.
Step 3: Press the

Import Leads

Step 1: To import leads click on the
Step 2: In the new emerged window, Choose your file.
Step 3: Press the

Export Lead Data

To export all the details of your Leads into your device, Press the

Voice Call

Steps to make a call

Step 1: Type in the number you want to call.
Step 2: Press the green button to give a call.
To disconnect a call press the red button.

Two way SMS

If you want to chat with your customer then we provide the chat panel for your customer. You can easily interact with your customer from two way sms chat.

SMS Chat

Step 1: Click on Message Tab on the left sidebar.
Step 2: Select Inbox.
Step 3: Click on the mobile number you want to chat.
Step 4: Then chat panel wil open.

Auto Responder

With this feature, now you can give a predesigned message tempelate using keywords that will be sent to the user who sends you a message with the easy to do following steps.

Step 1: Click on the
Step 2: Write the Keyword name and the message associated.
Step 3: Press

*Don’t Know what a keyword is?

Campaign/Scheduler

SMS Scheduler

In SMS Scheduler panel, you can send messages to the users/groups/contacts/leads with reference to the particular time and date you decided.

Adding New Schedule

In SMS Scheduler panel, you can send messages to the users/groups/contacts/leads with reference to the particular time and date you decided.

Step 1: When clicked on the add new schedule button.
Step 2: In the new window, fill all the details example Upload Type Select Schedule From:(Phone Number) etc.
Step 3: Select between a template message or a custom message.
Step 4: Type the message associated.
Step 5: Press the

Buy Number

Our Buy Number Interface makes it easy to buy preferred number with your desired/preferred country on just simple clicks.

Step 1: Select Service Type
Step 2: Select Country
Step 3: Buy Number

Black List (DNC)

A blacklist is a list of message recipients that decided to opt-out of receiving further SMS messages. Blacklists are mostly used for needs of promotional campaigns where companies give an option to the end customer so he or she does not receive messages irrelevant to them. In some countries having an opt-out inside every SMS message is obligatory by law.

Those lists are used by the Mobile Network Operators for the protection of their users. If one of their subscribers decides to be on the Do Not Disturb list, they will not receive promotional messages, no matter if they’re subscribed to a newsletter or not. This is a method used by MNOs to fight against churn rate and customer spamming.