Two Way Chat
Chat with Your Customers
Text Voiceapp allows you to have personalized, one-on-one conversations with your contacts. Text Voiceapp uses a standard, 10-digit phone number. Whether you need to text enable your existing phone number, or purchase one, Text Voiceapp has you covered.
Respond Fast to Your Customers, Staff & Leads
Customer Service via SMS Chat
Our SMS chat enables you to instantly deal with your customers’ queries and support issues as they text them in.
Track Every Message with SMS Reports
The delivery status of every online text message is kept up to date; use SMS reporting to analyse and improve your SMS communications.
Communicate with Staff in the Field
Got a team of employees who regularly work in the field? Use our SMS chat to keep up to date with what they’re doing and give them relevant updates.
Save Time with SMS Templates
Never write the same message ten or hundreds of times. Quickly create a template and send the same message again and again.
The Benefits of Using Two-Way SMS
Believe it or not, most customers actually want to communicate with companies. The great thingabout two-way SMS is the fact that you can actively engage with your prospects and customersHere are a few ways in which you can benefit from two-way texting:
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Improve customer service
Two-way SMS services make it easier for companies to provide convenient and personal customer support.
Actually listen to your customers
The delivery status of every online text message is kept up to date; use SMS reporting to analyse and improve your SMS communications.
Real-time communication
No delays or interruptions. All your texts will be delivered instantly, thus allowing you to follow up in a timely manner.
Encourage product reviews
Two-way SMS chat makes it easier for customers to communicate. You can follow up a delivery status text with a product review request because the recipient will know what you are talking about.
